I have mentioned
before that it is better for you to communicate a problem to us by
e-mail than it is to phone us.
The old adage "a picture is worth a thousand words" certainly applies in this instance, because it is often difficult to describe exactly what you were doing or what message appeared when a problem arises in a programme you are running.
The easiest way
to let us know is to e-mail us a screen-shot from your computer, and
this is how you do it:
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